Server patching and firmware upgrades are critical to ensuring the security and performance of servers and network devices. There are several standard procedures that organizations follow to carry out these tasks.
Standard Procedures for Effective Server Patching and Firmware Upgrades Read More »
By regularly visiting these websites and keeping up-to-date with the latest trends and news, IT professionals can stay informed and make more informed decisions about their work.
There are many great freeware software tools for IT troubleshooting. Here are some of the best ones:
Must-have applications and utilities as IT Support Engineer Read More »
Here are some common mistakes to avoid when starting your career as an entry-level IT support professional:
Tips for Avoiding Common Mistakes in Starting Your IT Support Career Read More »
Step 1: Plan your patching strategy Step 2: Perform a backup Step 3: Use a test environment Step 4: Use Windows Update Services (WSUS) Step 5: Create a patching schedule Step 6: Monitor patching status Step 7: Reboot servers In conclusion, following these best practices for Windows Server patching can help you maintain the security,
Best Practices for Windows Server Patching: A Comprehensive Guide Read More »
Working for a Managed Service Provider (MSP) can offer many advantages compared to working for a corporate organization. Here are some of the reasons why MSPs might be a better choice for some people: It is important to note that while working for an MSP can offer many advantages, it may not be the best
These are just a few examples of the new backup concepts that have emerged in recent years. As technology continues to evolve, we can expect to see even more innovative approaches to backup and recovery in the future. Immutable backups: Immutable backups are backups that cannot be modified or deleted, providing an added layer of
How Backups has changed in Recent Years Read More »
It is important to have backup and restoration in place for all your systems for several reasons: The best approach for backup and restoration depends on several factors such as the size of your organization, the criticality of your data, and your budget. However, some general best practices include: By following these best practices, you
Importance of Backup and Restoration for Your Systems: Best Practices Read More »
Here are some specific ITSM frameworks that can be used to resolve Level 1 IT incidents and requests: Overall, ITSM frameworks provide a structured approach for managing IT incidents and requests, ensuring that incidents are resolved quickly and efficiently, and customers receive high-quality service. By adopting ITSM frameworks, organizations can improve their IT service delivery
Top ITSM Frameworks for Resolving IT Incidents and Requests Read More »
In ITSM frameworks, an incident and a service request are two different types of IT-related issues. An incident is an unplanned interruption or reduction in quality of an IT service. It can be an event that causes an IT service to fail, or it can be a situation where a user is unable to access
Distinguishing Between Incidents and Service Requests in ITSM Frameworks Read More »