IT Support Engineer

The Future of Technology: How AI Is Revolutionizing Industries

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In an era characterized by rapid technological advancements, artificial intelligence (AI) stands as the transformative force that is reshaping industries across the globe. With AI’s ever-increasing capabilities, it’s not just a buzzword anymore; it’s the driving force behind the future of technology. In this article, we’ll explore the profound impact AI is having and will […]

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Brief Overview of the RAID Controller and its Use Case

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RAID stands for Redundant Array of Independent Disks. It is a storage technology that combines multiple hard drives into a single logical unit to provide improved performance, data redundancy, and fault tolerance. There are several types of RAID configurations, including: A common use case for RAID is in servers or data centers where high availability

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The Key Elements of Firewalls: Understanding Network Security’s First Line of Defense

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Firewalls are essential components of modern network security, serving as the first line of defense against unauthorized access and malicious traffic. Understanding the key elements of firewalls is crucial for anyone involved in network security or administration. Here are some of the most important elements of firewalls to understand and learn about: Understanding these key

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Best Practices for Windows Server Patching: A Comprehensive Guide

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Step 1: Plan your patching strategy Step 2: Perform a backup Step 3: Use a test environment Step 4: Use Windows Update Services (WSUS) Step 5: Create a patching schedule Step 6: Monitor patching status Step 7: Reboot servers In conclusion, following these best practices for Windows Server patching can help you maintain the security,

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How Backups has changed in Recent Years

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These are just a few examples of the new backup concepts that have emerged in recent years. As technology continues to evolve, we can expect to see even more innovative approaches to backup and recovery in the future. Immutable backups: Immutable backups are backups that cannot be modified or deleted, providing an added layer of

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Effective Policies for Managing Daily Tickets for Managed Service Providers (MSPs)

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Managed service providers (MSPs) should have several policies in place for handling daily tickets efficiently and effectively. Some important policies include: By implementing these policies and procedures, MSPs can ensure that daily tickets are handled efficiently and effectively, leading to improved customer satisfaction and business success

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